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How dmg288 Handles Your Personal Data

Your account data — including login details, wallet transactions via DANA, OVO, or GoPay, and device activity — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

DANA, OVO & GoPay transaction dataAccount access & device recordsData retention & deletion rightsIndonesia-region data handling

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Reach our account support team directly through the live chat window in your account dashboard. Available around the clock for data access and deletion requests.

Email Support Send your privacy request — including data access, correction, or removal — to our support email. We aim to respond within a few business days of receiving your message.

Account Settings Some data preferences, including communication opt-outs and session history, can be managed directly inside your account settings without contacting support.

What We Collect and Why

dmg288 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run your account securely: your registration details, login history, and payment records tied to your DANA, OVO, or GoPay wallet. We use this data to process your deposits and withdrawals, verify your identity

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when you request account changes, and detect unusual activity that could put your account at risk. We do not sell your personal data to third parties. Cookies and session data help us keep your account active across devices — so if you start a session on
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your phone in Semarang and switch to a browser later, your wallet balance and account state carry over without you having to log in again. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those services need to complete your transaction.
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Access to this platform and its data practices is subject to local law and available only in eligible regions. We may update this policy when our services or applicable regulations change; continued use of your account after an update means you accept the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply security measures at every layer of your account — from the moment you log in to the point your GoPay or OVO withdrawal clears. Account sessions use encrypted connections, and sensitive actions like password changes or withdrawal requests require identity verification before they go through. Here is what that looks like in practice across four areas.

Cookies & Session Data We use session cookies to keep your account active across devices. You can clear these via your browser at any time; doing so will log you out of active sessions on that device.

Account Security Login attempts and device changes are logged. If we detect an unfamiliar device accessing your account, we may prompt an OTP verification step before allowing entry.

Data Retention We keep your account and transaction records for as long as your account is active and for a period after closure as required by applicable regulations in eligible regions.

Your Rights You can request a copy of your personal data, ask us to correct inaccurate records, or request deletion of your account data by contacting support through live chat or email.

Common Questions About Your Privacy on dmg288

These are the questions we hear most often about how your data is handled. If your question is not covered here, our live chat team can help with specific account data requests.

We collect your registration details, login history, device information, and payment records linked to your DANA, OVO, or GoPay wallet — only what is needed to run and secure your account.

We share data only with payment processors like DANA, OVO, and GoPay to complete your transactions. We do not sell your personal data to advertisers or unrelated third parties.

Contact our support team via live chat or email with your account details and a data access request. We will compile and send your records within a few business days.

Yes. Submit a deletion request through live chat or email. Some records may be retained for a period after closure where local regulations in eligible regions require it.

Payment data passed to GoPay, OVO, or DANA is encrypted in transit and limited to what each processor needs to confirm your transaction. We do not store full wallet credentials on our side.

Session cookies allow your account state — including wallet balance and login status — to carry over when you switch devices, so you do not need to log in again mid-session.

How dmg288 Handles Your Personal Data

How to Reach Us About Your Data

How We Protect and Manage Your Account Data

Common Questions About Your Privacy on dmg288

01 What personal data does dmg288 collect when I open an account?

02 Does dmg288 share my data with third parties?

03 How can I request a copy of my personal data?

04 Can I ask dmg288 to delete my account data?

05 How does dmg288 protect my payment data when I use GoPay or OVO?

06 What happens to my session data if I switch from mobile to browser?

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